Privacy Policy

Last updated: June 23, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and contact information
  • Account credentials
  • Payment information
  • Communication preferences

Usage Information

  • Device and browser information
  • IP address and location data
  • Service usage patterns
  • Performance and error logs

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Prevent fraud and enhance security
  • Analyze usage patterns and trends

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist our operations
  • In connection with a business transfer

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and portability of your data
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Objection to processing
  • Withdrawal of consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@welcomehub.com.