Terms of Service
Last updated: June 23, 2025
1. Acceptance of Terms
By accessing and using Welcome Hub's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Welcome Hub provides digital guest services and onboarding solutions for venues, attractions, and hospitality businesses. Our platform includes ticket management, guest communication, access control, and related services.
3. User Accounts
To access certain features of our service, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Providing accurate and complete information
4. Acceptable Use
You agree not to use the service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Interfere with the service's operation
- Attempt unauthorized access to our systems
5. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.
6. Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of Welcome Hub and its licensors. The service is protected by copyright, trademark, and other laws.
7. Limitation of Liability
In no event shall Welcome Hub, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
8. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at legal@welcomehub.com.